Archive: October, 2013


Last year (July 2013) I wrote that compliance is the key to credibility. If you can’t prove that you’ve done what you’ve said, how can you be trusted? The CEO of Serco Group, Christopher Hyman, resigned last week in the wake of scandals over offender tagging and prisoner transfer contracts with the UK government. Meanwhile, G4S, also implicated in the tagging row, has similarly lost its CEO, Richard Morris. Not only have the  firms​ been found wanting but ​so have their auditors​, PwC. I don’t want to excuse Serco, G4S or PwC but the Government’s procurement service should also look at what went wrong.​ The contract governance framework didn’t work effectively and invoices were not adequately challenged.–